Privacy Policy
Last Updated: 2026
At TS Solutions, we respect your privacy and are committed to protecting the personal information you provide while using our website, products, and services. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
When you interact with our website or contact us, we may collect information such as:
- Name
- Phone number
- Email address
- Address or location details
- Product or service enquiry details
- Information you provide through contact or enquiry forms
- Any other information you voluntarily provide to us
We may also collect basic technical information such as browser type, device information, IP address, and website usage data for security and website improvement purposes.
2. How We Use Your Information
We may use the information you provide to:
- Respond to product and service enquiries
- Provide computer and laptop repair services
- Process product-related requests
- Provide technical support
- Schedule or manage repair and maintenance services
- Communicate with you about your enquiry
- Improve our website, products, and services
- Maintain website security
- Comply with applicable legal requirements
We do not use your personal information for purposes unrelated to the services or enquiries you have requested unless permitted or required by law.
3. WhatsApp Enquiries
If you choose to contact us through WhatsApp, the information you provide through WhatsApp may be processed by WhatsApp according to its own privacy policies.
TS Solutions may use the information received through WhatsApp to respond to your enquiry, provide product information, or assist with our services.
4. Product and Service Information
When you enquire about a product or service, we may collect relevant information needed to understand your requirements and provide an appropriate response.
For repair, maintenance, troubleshooting, or data recovery services, you should avoid providing unnecessary sensitive or confidential information.
5. Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better browsing experience.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Sharing of Information
We do not sell or rent your personal information to third parties.
Your information may be shared only when reasonably necessary to:
- Provide requested products or services
- Work with service providers supporting our website or business operations
- Protect our website and users from security threats
- Comply with legal obligations or lawful requests
Any third-party services used on our website may have their own privacy policies.
7. Data Security
We take reasonable measures to protect the personal information provided to us from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, provide services, maintain business records, resolve disputes, or comply with applicable legal requirements.
9. External Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.
We recommend reviewing the privacy policy of any third-party website you visit.
10. Children’s Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing our services.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the details below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.
Any updated version will be published on this page with the revised Last Updated date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
TS Solutions
Phone: +91 7893722877
Email: Info@tsshyd.com
Address: Plot No. 36, Beside Gulmohar Garden, Shakti Sai Nagar, FCI Main Road, Hyderabad – 500076